Exchange and Return Policy
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Return Policy:
Returns are accepted only in the following cases:
If the product received is not the one ordered.
If the product is damaged or defective.
We will cover the shipping costs in these instances, and you will be compensated either by a refund (processed within 2 to 5 business days) or by the delivery of the correct product.
The product must be returned to us in its original condition, original box, and intact original packaging.
Exchange Policy:
You may exchange your purchased product within 7 days of receipt. Unless the issue is due to an error on our part, shipping and return fees are the customer"s responsibility. To qualify for an exchange, the product must be returned in the exact new condition in which it was received; the original packaging must remain intact, the box must not be damaged, and the product must not have been used in any way.
All returns, exchanges, and cancellations are handled by our customer service team. Please contact us immediately upon receiving the product if an issue arises, and our staff will assist you.
WhatsApp: 0580819543